Complaint Management

Progressive Insurance Company, in a continuous effort to provide the best possible quality of services to our customers, would like to inform you of the implementation of our Complaints Handling Procedure. We take every possible effort to ensure the best quality of services for our customers.

If for any reason you may feel that our services do not meet your expectations, please do contact us to file a complaint in one of the following ways:

  • By post, by completing the relevant Complaint Form, which you can find on this page and send it to our Complaints Department, 44 Kallipoleos Str., 1071 Nicosia.
  • Electronically, by completing the relevant Complaint Form, which you can find on this page and send it via email to: complaints@progressiveic.com.
  • By fax, by completing the relevant Complaint Form, which you can find on this page, and send it to fax number: 22374150.
  • Deliver the Complaints Form by hand, which you can find on this page.

You may visit our offices during the applicable working hours of the Company.

AUTOMATIC PAYMENTS

Progressive Insurance provides the flexibility of automatic payment of your premiums with the safety of JCC’s operational transactions.

Premiums Payment